Join the Team
We focus on building solid network visibility solutions - and a strong, reliable team behind them.
We’re a growing company where people work closely together, support each other, and share a clear focus on delivering real value to our customers. Whether you’re experienced or starting out, you’ll find room to grow, contribute, and be part of something meaningful here.
Open Positions
Explore our current openings below and find the right fit for you.
Technical Pre-Sales/Support Engineer (m/f)
Location: Vienna, Austria
For over 20 years, Cubro has been one of the global leaders in network visibility solutions, empowering businesses to maximise network performance and security. We take pride in our sustainable approach, innovative product portfolio, and close-knit international team. Our solutions are trusted in industries from telecommunications to the enterprise sector.
We are looking for a proactive and self-motivated Technical Pre-Sales/Support Engineer (m/f) to join our dynamic team and play a key role in supporting our customers and sales teams with expert technical knowledge and hands-on assistance.
Your Responsibilities:
- Take ownership of support requests, managing, processing, and documenting them via phone, email, and helpdesk systems
- Conduct structured and solution-oriented error analysis and troubleshooting
- Create and maintain detailed technical documentation
- Collaborate with marketing to develop technical content
- Design and deliver technical presentations for customers
- Provide remote and on-site customer support
- Prepare offers in collaboration with the sales department
Your Profile:
- Completed technical training in network technology, IT, or a comparable qualification
- Solid knowledge of network technology (Ethernet/IP)
- Experience with Linux & scripting is a plus
- Minimum of 3 years of proven experience in technical support and/or pre-sales
- Proficiency in English and German, both written and spoken
- Team player with a service-oriented mindset and the ability to work independently
- Willingness to travel internationally
What we Offer:
- A thorough onboarding process and ongoing professional development
- The opportunity to work with cutting-edge products and solutions
- A diverse and international team where English and German are the main languages
- A flat hierarchy with short decision-making paths
- Flexible and short-term vacation approvals
- Free drinks, including coffee, and a canteen in the neighbouring building
- Easy access to public transport (near Vienna Central Station)
- A growth mindset culture that encourages continuous learning, innovation, and personal development
If this opportunity excites you and you see yourself thriving at Cubro, we’d love to hear from you! The position is available immediately, so don’t hesitate to send your application to Mr Sascha Naunovic, s.naunovic@cubro.com.
Cubro is an equal opportunity employer committed to diversity, inclusion, and fair hiring practices. We welcome all qualified applicants regardless of background.
Why Work at Cubro?
A Team That Feels Like Family
People do their best work when they feel valued. At Cubro, we foster a collaborative, respectful, and inclusive environment where everyone supports each other across teams, departments, and even countries. We have an open-door approach that encourages idea-sharing and initiative.
Customer-Centric Mindset
We put our customers at the heart of everything we do. Every role at Cubro, from engineering to support, contributes to helping our customers succeed. We take the time to understand their challenges and deliver solutions that make a real difference.
Innovation with Purpose
As a global leader in network visibility and monitoring, we’re constantly pushing the boundaries of what’s possible. Our work is grounded in excellence, but we’re not afraid to try new things, learn fast, and grow even faster.
What We Offer
Purpose-Driven Work
You’ll be part of a company that helps organizations worldwide improve network performance, security, and reliability.
Global Presence, Local Heart
With offices across Europe, APAC and USA and partners worldwide, we operate globally but stay personally connected.
Growth Opportunities
We encourage continuous learning and professional development. Whether it’s training, mentorship, or taking on new challenges, we support your journey.
Work-Life Balance
We care about our people. Flexible work options and a culture of trust help you thrive both personally and professionally.
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