Cubro maintenance descriptopn

Service Option Infos Hardware Warranty Silver Support Gold Support
Hardware telephone support
Europe CET 08:00 AM – 6:00 PM
USA GMT -4 08:00 AM – 6:00 PM
• Hardware Warranty: • Silver Support: • Gold Support:
Software telephone support
Europe CET 08:00 AM – 6:00 PM
USA GMT -4 08:00 AM – 6:00 PM
Japan 08:00 AM – 6:00 PM
• Hardware Warranty: • Silver Support: • Gold Support:
Support platform with ticket system 24/7,
https://support.cubro.com/
• Hardware Warranty: • Silver Support: • Gold Support:
Software Bugfixes • Hardware Warranty: • Silver Support: • Gold Support:
Software feature upgrades and updates • Hardware Warranty: • Silver Support: • Gold Support:
Hardware replacement in advance, shipment within 2 working days • Hardware Warranty: • Silver Support: • Gold Support:
Unit repair cost, except misuse • Hardware Warranty: Free of Charge • Silver Support: Quote • Gold Support: Free of Charge

Cubro customers receive a robust level of support from our expert technical team. Whether you have how-to questions, technical issues, or need ongoing information regarding an application; we give you fast, expert assistance. Amongst several of surveyed customers, Cubro support is consistently ranked above the industry average in customer satisfaction. Meeting customer’s need is our primary goal. Our business strives to build healthy relationships with our customers by identifying their needs and providing the best-possible solutions to them.


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CONTACT

  • Cubro Network Visibility
  • Ghegastraße 3, 1030 Vienna Austria
  • Tel.:+43 1 29826660
  • Fax: +43 1 2982666399
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.